FAQs

Here’s your “go-to” FAQs page for information about our products, how to order them, how to manage your order and how to contact us.

We want customers as satisfied with our service as they are with our products.

ORDERING AND ORDER STATUS

SHIPPING: USPS PRIORITY

We ship via USPS Priority to all 50 U.S. states. Orders of less than $100 ship for $8.95. We process orders in 24 to 48 hours Monday through Friday, excluding holidays.

EXPEDITED SHIPPING

Unfortunately, we do not offer expedited shipping at this time.

HAWAII AND ALASKA

All orders to Hawaii and Alaska ship USPS delivery for $30.00 for all orders.

SALES TAX

We are required by law to collect state sales tax on orders shipped to Minnesota. Sales tax is assessed on the total purchase, including shipping/handling charges.

ABOUT OUR PRODUCTS

WHY DOLMEN?

It’s difficult to discount or dismiss an idea that’s been proving itself for millennia. That’s the resumé that supports the effectiveness of health and beauty products made from the minerals in the Dead Sea.

We can’t claim the Sea’s rich mineral content was the exclusive reason for her legendary beauty, but Cleopatra might disagree. Legend has it she strongly believed the Dead Sea had mystical healing powers. She built the world’s first spas off the shore of the sea, and today, scores of first-class spas cater to the hordes of tourists who visit every year to enjoy the Dead Sea and its minerals’ rejuvenating effects. Many of those minerals are exclusive to the Dead Sea, missing from products manufactured with ingredients from other sources.

The benefits from those minerals are now available to you – in a full line of Dolmen health and wellness products.

DOLMEN ACCOUNTS AND CUSTOMER SERVICE

CUSTOMER SERVICE

We want happy customers! We’re eager to answer your questions about our products or service. Please email us at Contact.

MY ACCOUNT

Why open an account? You can get access to special deals, be the first to hear about new offerings and be able to quickly order Dolmen products. Sign up here.

RETURNS

If you’re not completely satisfied with your purchase, we offer a no-risk 30-day money-back guarantee. Simply return your product with 50 percent or more remaining in the container, along with your order number, full name and email address for a full refund.:

Dolmen Wellness, LLC

3394 Lake Elmo Ave. North

Lake Elmo, MN 55042

Please allow 10 business days to process your return and credit your account for your purchase. Customers are responsible for the cost of shipping any purchases for return. We regret that we can’t refund shipping and handling charges.

If you receive a damaged product, contact Customer Service immediately and we’ll arrange a replacement for you.

customerservice@dolmenwellness.com or call 1(651)399-9042